Wednesday, December 14, 2011

Paddock Pools and Spas

On 6/16/11 I received an email back from Tammy apologizing for not responding sooner something with the phone system. On 6/20/11 I received an email from Russ saying that he received my email and will be answering my questions.  We sent emails back and forth.  I received Russ’s conceptual drawings. 

Several issues:
  1. No putting green
  2. I did not want a fire place I wanted a fire pit because of the golf course view.
  3. We wanted decking all the way up to the patio and on the patio
  4. We did not want any trees it obstructs the view.
I requested that Russ make all of these changes which were on my original email with a drawing that my husband did. Russ was accommodating and got back to me immediately however we have several revisions.  Then I noticed that he left out the BBQ. 

My thoughts about Paddock:

Very nice people and they respond immediately my main issue was that they were not getting what we wanted.  I thought that we communicated our needs in the original email so I could not understand why they were putting a spin on the plan.  The last thing I wanted was a fire place to obstruct the view.  The plan was just different and did not match our taste.  I know that they are one of the larger companies in AZ but I really wanted to work with a company that understood what we wanted. 


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