On 6/16/11 I received an email back from Tammy apologizing for not responding sooner something with the phone system. On 6/20/11 I received an email from Russ saying that he received my email and will be answering my questions. We sent emails back and forth. I received Russ’s conceptual drawings.
Several issues:
- No putting green
- I did not want a fire place I wanted a fire pit because of the golf course view.
- We wanted decking all the way up to the patio and on the patio
- We did not want any trees it obstructs the view.
I requested that Russ make all of these changes which were on my original email with a drawing that my husband did. Russ was accommodating and got back to me immediately however we have several revisions. Then I noticed that he left out the BBQ.
My thoughts about Paddock:
Very nice people and they respond immediately my main issue was that they were not getting what we wanted. I thought that we communicated our needs in the original email so I could not understand why they were putting a spin on the plan. The last thing I wanted was a fire place to obstruct the view. The plan was just different and did not match our taste. I know that they are one of the larger companies in AZ but I really wanted to work with a company that understood what we wanted.
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